SCH Mpesa platform:
This platform is connected to the SAP server of NSSF and once the customer keys in his payment, the payments are updated into the NSSF account.
MPesa’s API (Application Programming Interface) Analytics Dashboard enabled NSSF to record payments and customer details from MPesa, analyse these information in infographic charts and graph that give them actionable insights into the customer payment patterns.
Incomplete payments can also be tracked, and alerts are sent to both NSSF and the customer on the incomplete transactions, asking for repeat payment to made.
This SCH platform enables NSSF to keep track of all its customer payments on rent and mortgages and generates receipts to the customers once the payment is successful.