SAP ERP with full-fledged HCM
-at Africa Union
SAP Support on Full-fledged HCM
Overview
The African Union (AU) was established as a unique Pan African continental body, charged with spearheading Africa’s rapid integration and sustainable development by promoting unity, solidarity, cohesion and cooperation among the peoples of Africa and African States as well as developing a New Partnership worldwide. Its Headquarters is located in Addis Ababa, capital city of Ethiopia.
Client
African Union
Industry
Manufacturers of agricultural equipment, industrial machinery
Services
Engineering systems and mechatronic solutions
Business Requirement
African Union looked up to EIM solutions to provide support to see all logistical processes feeding financial integration into one platform ,real-time data Improvement of reporting processes and ability to continuously build upon the platform
They were looking for support to
- Increase the level of customer service
- Ensure their portfolio of SAP software was well maintained and would meet future needs
- Receive support that was proactive and responsive
- Ensure support is delivered by a company that is focused on the company’s needs and satisfaction
EIM Solutions team provided technical assistance related to SAP Support, Development and Enhancements.