EIM Solutions provided the SAP application management service to Bamburi Cements.
Support covered all functional areas, including finance and controlling, sales and distribution, warehouse management, materials management, production planning and as quality management.
Bamburi Cement Limited is the largest cement manufacturing company in the region and it’s Mombasa plant is the second largest cement plant in sub-Saharan Africa. It is also one of the largest manufacturing export earners in Kenya, exporting 28 per cent of its production in 1998 (29 percent )
Business Challenge
Bamburi Cements wanted to develop a Global Centre of Excellence as a centralized solution for Application Support, which would drive operational excellence, process improvement and efficiency for its SAP Services. EIM Solutions provided the services that included industry best and new practices.
The solution scope included;
- FI CO
- Material Management
- Human capital management, Payroll
- Project systems
- Production planning
- Plant Maintenance
- Sales and Distribution
- Integration with Maximo
- ABAP
- Basis
Services scope included
- Issue Resolutions
- Enhancements
- Proactive monitoring of the system
- Expert consulting for new initiatives (solution fitment analysis, impact analysis, project planning, estimates)
Business Benefits
Superior Customer satisfaction efficient and integrated SAP helpdesk
Robust framework for collaboration ,process automation and continuous improvement